Terms and Conditions
1. Booking Agreement
“When a Guest confirms a booking, a Booking Agreement is entered into between the Guest and Saba for the Rental Period and the Guest is deemed to have agreed to these Terms and Conditions.
2. Payment Requirements
A 50% deposit is required within five working days of the confirmed booking. The remaining 50% payment is due 7 days prior to Guest check-in. All payments must be made in US Dollars, unless otherwise agreed with Saba, and must be made in accordance with the payment instructions as set out in the Invoice. If payments are not made on or before the due date, Saba may cancel the booking.
3. Cancellation Policies
In the event that the Guest cancels more than 30 days before the start of the Rental Period, then 20% of the total rental amount will be forfeited.
In the event that the Guest cancels less than 30 days before the start of the Rental Period then 50% of the total rental amount will be forfeited.
Any forfeited funds may be used as a one-time credit towards a future booking within 12 months of the cancelled booking.
4. Changes of Reservations
Changes in reservations are subject to the Cancellation Policies stated in Article 3 of these Terms and Conditions.
5. Arrival and Departure Times
The standard check in time is 2:00 p.m. and check out time is 12:00 noon unless other arrangements have been made and agreed upon by Saba in advance. In the event of arrival and/or departures that fall outside of these times please inform Saba staff who will make reasonable attempts to accommodate the Guest. Early arrival or late departure times are subject to the availability of the villa and extra fees may be imposed if a guaranteed early or late stay is requested by the Guest.
Booking rates include a one-way arrival airport transfer per villa. Additional airport transfers can be arranged and will be quoted at the time of booking.
7. Service Charge
A 5% service charge is added to all Rental, Food and Beverage. This is paid to the staff in equal proportion.
8. Registered Guests
Only the specified number of guests as listed in the Booking Confirmation may reside on the premises. If additional guests are staying, it is at the discretion of Saba to ask the extra guests to vacate the premises. Otherwise, each additional guest that is approved to stay, will be charged an additional fee per night.
9. Weddings and Events
For weddings and events, the Guest may be required to pay an event fee. All weddings and events must be organized by an authorized event planner or using the Saba events team. Villa staff are only able to assist with the event if the Saba events team has been engaged. A security deposit may be required for event purposes.
10. Guest Travel Insurance
Saba recommends that guests have comprehensive travel insurance that provides coverage for cancellation, loss and damage to baggage and other property, and flight delays. Guests should also carry health coverage that also includes evacuation and repatriation.
11. Villa Staff
Staff service is included in your stay. At your own discretion, an additional tip may be given upon departure which will be shared equally amongst all staff. Additional services such as babysitting and drivers can be arranged in advance and are subject to availability.
12. Conduct and Behavior
If any guest or visitor behaves in an offensive manner, Saba management may ask the offending party to leave the premises. In this case, no refund shall be claimed by the Guest. In addition, Saba reserves the right to enter the premises at a mutually convenient time in order to complete repairs, perform maintenance, or to show the villa to a prospective Guest.
13. No Pets
No pets are allowed.
14. No Smoking
Smoking is not permitted inside closed areas of the villas. Smoking is only allowed outside in the grounds/Bale, where ashtrays can be provided.
Noise must be kept to a reasonable level, especially from 12 midnight to 8 a.m.
16. Saba Insurance
The Guest must not do, or allow, anything to be done that may cause the Saba’s insurance against loss or damage by fire to become void. Saba carries sufficient all risk Building, Contents, Machinery and Public Liability insurance with QBE.
17. Due Care and Supervision/Indemnity
It is understood that the Guest is responsible and liable for the safety and well being of Guest’s party and third parties that are visiting. All guests are required to take due care and take precautions such as supervision of children in the gardens, near the entrance, and near or in the pool. All children must be under the direct supervision of an adult at all times. Guests are strongly advised not to enter the inside of the villa while they are wet from swimming, as floors may become slippery.
18. Damage or Losses
Please treat the villa with care and respect and leave with all its contents in good order and in an acceptably clean condition. Any damage or losses caused during the Rental Period, as well as any special cleaning requirements, will be the Guest’s responsibility and may be charged to the Guest’s account. In cases of major damage at any time during the Rental Period, Saba may require the Guest and their party, including visitors, to vacate the Property immediately, without compensation or refund.
Lessee must be aware that each villa contains precious contemporary and antique pieces of art unique to the villa, and must take care to avoid causing any damage to them. Guests shall be held liable for any artwork or antiques damaged or stolen during the Rental Period.
20. Force Majeure
In the event of incidents such as fires, floods, civil disturbances, severe weather, Acts of God, and any other type of delay, inconvenience, or expenses caused directly or indirectly by events outside of Saba’s control, Saba will not be held responsible.
Saba accepts no responsibility or liability for: any physical injury, sickness, death, loss, damage, inconvenience or additional expenses incurred by the Guest, their party or visitors, regardless of the cause; any vehicle or the contents of any vehicle used, hired or engaged by the Guest; inability of the Guest or any member of the Guest’s party to stay at the Property as a result of failure to obtain appropriate travel or visa documentation, cancellation or amendments to travel arrangements or the missing of flights or travel connections; and/or any delay or cancellation of the booking as a result of war, threat of war, riot or civil strife, strike, demonstration, terrorist activity (threatened or actual), natural disaster, fire, sickness, weather conditions, action at an airport or port by any government or public authority, technical problems relating to transport and airport regulations caused by technical, mechanical or electrical breakdowns, or any technical, structural, electrical, plumbing or other problems or difficulties with the Property which make it unsafe or unusable, or any other circumstances which amount to ‘force majeure’ or Acts of God, or other events beyond Saba’s control.